You will have to make an appointment if you prefer face-to-face assistance. There is at least one local taxpayer assistance center in every state. If you’re asking about the status of an Adoption Taxpayer If you need to know more about innocent spouse relief. If you have a question about bankruptcy and tax debt. If you need to report incorrect income on a substitute return. If you amended your tax return and want to check its status. If you have a question about excise taxes. If you have a question about estate and gift taxes. If you’re a self-employed taxpayer with tax law or account questions. If you want to check the validity of an IRS agent’s name and If you’re a taxpayer located outside the US. If you’re a victim of identity theft or refund theft. If you need to reach the international Taxpayer Advocate Service. If you need to reach the Taxpayer Advocate Service. If you wish to make a credit card payment. If you want to make a payment through the Electronic Federal If you have a question about your balance due. If you have a question about tax forms and publications. If your refund has been held and you need to check its status. If you need to check the status of your refund. If your question doesn’t fall into one of these categories, call the main IRS number and ask for assistance. Be sure that you have the right number for your situation. These numbers provide assistance to taxpayers with specific problems. Monitor the irs.gov site for information on when live phone assistance will be restored. If you expect a refund, your best bet is to file your tax return electronically using the IRS’s free file and select the “direct deposit” option for payment of your refund.
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